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FAQs

To date I have been unable to upload STP from my MYOB data file and I have lodged a request for this to be checked yet I have not been advised that this is now available.
Import MYOB file development is under process.
Is the employee YTD financial information stored online on the GovReports server or simply passed on to the ATO?
YTD financial information will be transmitted to ATO. However, for future reference and reconciliation, data will be stored in a secure hosting server for five years.
Are you planning on releasing a desktop version of IAM Payroll for small business?
No, IAM is a cloud based system which means it can be accessed anywhere any time via any device.
What does the full IAM cost?
We offer 3 flexible options based on your needs, IAM-STP, IAM- Business and GovReports Lodgment Platform. Visit our page https://www.govreports.com.au/stp/ for more details.
Has there been, or will there be a webinar for agents?
We have conducted few STP webinars for Agents, Micro and Small Business and we plan to have several webinars based on the requests. The recordings of our previous webinars are available which you can watch at your convenience. Click here.
Whilst I'm small and not micro business. What constitutes micro and are they exmpt from STP reporting?
Any business with 20 or less employees have STP reporting obligation from July 2019.
Would you give the pricing?
It depends whether you are a business or an Agent and your needs. Our STP subscription packages start as little as $8.25 per month. Click here.
Is there anywhere I can have practice of STP reporting?
We have free trial version until June 30, 2019. Visit this link https://www.govreports.com.au/stp/
What about Paid Parental leave?
Parental leave paid by the employer has to be reported.
I was advised that GovReports IAM - STP is not ready to be launched yet until next month?
IAM-STP is ready to use and you can lodge directly to ATO. We also provide a trial version until June 30 from the date you register.
What gateway do you use and is the information encrypted for security?
Data submitted are encrypted and transmitted through a secure hosting server. ISO standards maintained to transmit the data via SBR2 gateway.
Any CPE points associated with the webinars you conduct?
We can send certificate of attendance to you to get CPE points.
Hi, as a BAS Agent, am I able to register and complete STP reports for multiple clients?
Yes, you can.
Pricing for small businesses using it themselves and pricing for Accountants who will lodge on their behalf?
Please refer to our 'Plans and Pricing' here https://www.govreports.com.au/#Pricing.
Is it mandatory for the Award be noted on the employees payslip?
It is not mandatory. There is no provision to put the awards.
Do you have to enter every pay into I AM Or can you just enter quarter figures?
Every pay has to be reported whenever you are in a Payroll event.
Can we access a demo account?
Yes, we have a demo training account for IAM-STP and IAM-Business. Visit this link to try our demo account of your choice https://www.govreports.com.au/stp/.
Are there bank feeds on IAM ledger?
There are no bank feeds in IAM Ledger subscription. But it is available in IAM Business subscription.
If a client has closely held employees as well as standard employees, how do you enter?
The payments made while running a Payroll Event has to be reported in STP irrespective of closely held employees or standard employees.
Further to my question - directors only take out the wage when money is available?
Director payments need to be reported as long as it is in Pay run.

General

Is my data secure?
Yes it is! We use the latest technology to secure your data.

All data entered is encrypted using industry standard Transport Layer Security (TLS) and Rest when backing up.

We use the secured and professional third party local hosting service provider - ORION VM Australia (http://www.orionvm.com/why-orionvm/) and for our data centre requirement.

We also continuously monitor potential security threats by tracking irregular and suspicious activity.

Want to know more? Click here to read our security blog post.
What systems requirements do I need to access GovReports?
Latest internet browsers including Google Chrome, Firefox, Safari, Microsoft Edge, ...etc.
How do I add extra users to my account?
Once you've chosen a plan and completed the registration you can add a user in your account dashboard.
Can I export my data?
Yes, you can export your client lists, lodgment history and saved reports in CSV format.
Does digital authentication really replace physical signatures?
Yes our digital authentication system is recognised as a real signature so it really does replace physical signatures!
Can I upgrade my subscription to an unlimited plan later?
You can upgrade your subscription at any time. You will be credited on a pro rata basis any amount you've already paid but not used on your current plan.

STP Terms

Deferral	STP report at a later start date.
Full File Replacement	Full replacement of error or significant corrupt data file of latest payroll event.
Update Event	Use update event option to correct a payroll event or start STP between financial year or EOFY final payroll event submission.
YTD	Year To Date data payroll data of individual employees are reported in all STP payroll events.
Final Declaration	The declaration made by an employer setting the final indicator for each employee.
Fix	A fix can be applied in the following pay run, when withholding amount is not affected by the error.
Salary & Wages	Salary is a fixed amount per annum. Wage is an amount calculated per hour rate.
STP	Single Touch Payroll. It's official now!
Pay Run	Regular pay cycle * Weekly, Fortnightly, Half Monthly, Monthly, Daily.
Out of Cycle Payment	Pay Run made out of pay cycle also need to be reported.
PAYG	Employee tax obligation withheld from his earnings.
Overpayment	Overpayment made to an employee can either corrected in the next pay run or via update event.
Gross Pay	Gross payment generally indicates the taxable amount earned by the employee.
Net Pay	Gross payment plus allowances minus deductions & PAYG is the net pay payable to the employee.
TFN	Tax File Number, issued by ATO.
ABN	Australian Business Number
TFN Exemption Code	Use TFN Exemption Code instead of quoting TFN under certain circumstances.
TFND	Tax File Number Declaration - Required when a new employee onboarding & that has to be reported to ATO.
FEI	Foreign Employment Income is income you earned working overseas as an employee, such as salary, wages, commissions, bonuses or allowances.
BMS ID	Business Management Software ID connects the STP enabled software and ATO for STP reporting.
SBR	The gateway used to talk to the ATO.
Onboarding	Onboarding option replaces the TFN Declaration reporting to ATO.
BAS	Business Activity Statement comes with prefill information of W1. Gross Payments W2. PAYG Withheld.
FBT	Fringe Benefit Tax is a tax on non-cash benefits provided to employees.
EOFY	End of Financial Year completes with payroll reconciliation, final event declaration and update event reporting.
Payroll Event	It is an event generated at the time of employer pays an employee.
Prefill	STP data are prefilled in Activity Statements and Income Statements of individual taxpayers.
Branch	A branch is a separate business entity with a different code registered with ATO for statutory reporting purposes.
Super	Superannuation amount in STP pay run are to be paid to the respective Super Fund account.
Headcount	Number of employees in the organisation as on April 1, 2018.
ATO	Australian Taxation Office is an Australian government statutory agency and the principal revenue collection body for the Australian government.
Activity Statements	These are issued by the ATO for the businesses to report and pay a number of tax liabilities on the one form at the one time.
RFBA	Reportable Fringe Benefits Amount is the grossed-up taxable value of the reportable benefits provided in the previous FBT year.
RESC	Reportable Employer Super Contributions are salary sacrifice amount, paid into a complying super fund of the employee.
Superannuation Standard Choice Form	This form is for employers to advise employees of the employer's nominated fund, and for employees to tell an employer of their choice of fund.
AUSkey	Employee gets a payslip, which shows the details net pay, earnings, tax withheld and super for the pay period and year to date.
Life Benefit ETP	A Life Benefit ETP is paid to an individual in consequence of the termination of their employment.
Death Benefit ETP	A Death Benefit ETP is paid after an individual's death, in consequence of the termination of their employment.
Minimum Super Guarantee	Employers are obliged to contribute a minimum percentage of each eligible employee's earnings to a complying super fund.
Maximum Super Contribution Base	The maximum limit on any individual employee's earnings base for each quarter of any financial year.
Income Statement	Employee's payment summary information.
Micro Employers	Employers having 1-4 employees in their organisation.
Small Employers	Employers having less than 20 employees in their organisation.
Large Employers	Employers having more than 20 employees in their organisation.
TPAR	Taxable Payments Annual Reports that payments are made to contractors for providing services.
Defined Benefit	It is the benefits at retirement or pension already known to an employee and it is fixed.
OTE	Ordinary Time Earnings is generally what your employees earn for their ordinary hours of work.
Pay Event	This is the electronic file which captures the salary or wage, PAYG withholding and liability for Super Guarantee amounts at the time of the payroll.
Finalisation Declaration	The process by which employers 'lock-down' the information provided to the ATO during the year and declare that the information reported is correct.
Exemptions	An exemption relieves an employer from reporting through STP for a whole income year.
SBR 2	Standard Business Reporting 2, digital data interchange between business and ATO.
Deferrals and Exemptions	A request can be granted by ATO to STP report at a later start date.
Final Event Declaration	Final Event Indicator marks the last pay run for a particular employee or EOFY final payroll event submission.